Create ticket ○ Your tickets

From now on, questions regarding package delivery
will be taken care of by our support ticket system.

A support ticket number will identify your case within our
Client Services Department.

At times, your packages may experience delays due to missing documentation and/or payment authorization.  To help you resolve this problem we ask that you fill out a support ticket. We will work to resolve the situation as fast as possible.



To fill out a support ticket it is important to have the following information readily available:

    Your email address (preferably the same email you used to register with our service).
    Your account number and your international shipping address (in your home country).
    Your Airway Bill (AWB) number.